FAQ'S

Easel and Flowers
Prices include sign only and does not include easels or flowers in photos. These are display only. We don't sell easels but if you are in Sydney we do hire them out if you are able to pick up from North Richmond, NSW. 

Easel, frame & base hire can be found here

How long should I order before my wedding or event ?
Please refer to our current shipping times in our listings as an estimate :)
If you need something earlier, please send us a message!

Do we provide drafts and proofs ?
If you would like us to do a draft/proof of your sign/s please add the Draft listing on to your order! (Link is below) If you are ordering a sign that is similar to a design we have already done, a draft is not necessary. 
If you just want an idea of what your personal sign will look like or want us to do custom design, we can draw up a draft for you. 
We will send you a rough draft as soon as we can and you can let us know what you like and what you would like to change etc. Send us any photos or ideas you love. You can also send us a picture of your invitation so we can get a feel of the theme and match any fonts and styling.

Email Response
We try our very best to answer all emails within a 24-72 hour period. If we haven't responded, we haven't forgotten about you! We will answer as soon as we can. Please shoot us another email if you are concerned :)

Do we provide custom design products ?
Yes! We love creating unique and personalised pieces! Get in touch if you have an idea and we can try and make it happen :)

Do you offer discounts or packages?
As everything is lovingly handmade by us from start to finish and takes time to make, we currently are not offering discounts.

How should I care for my Wooden Sign ?
Store flat and out of direct sunlight prior to your big day or event to prevent bowing.
Make sure you handle items with care especially when transporting.

Do you combine postage ?
If you are after a few items please contact us to see if we can combine shipping for you. Please let us know your suburb & postcode.

Do you provide for local pick up ?
We are based in North Richmond 2754, NSW. If you would prefer to pick up from us instead of shipping, please type in "LOCALPICKUP" into the coupon section at checkout to remove shipping costs.